Kiosk ordering
ICRTouch’s SelfService kiosk ordering software provides an interactive experience that allows customers to independently browse menus and place orders without the need for staff assistance.
Industry-leading EPoS software
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The standby screen can be used as digital signage to passively interact with customers as they walk by.
CollectionPoint
Pair SelfService with CollectionPoint. Customer receipts will be assigned a printed ticket number, whilst the order is sent straight through to your CollectionPoint display screen.
Drive Thru
Free staff from their intercom and till. Payments at the kiosk also eliminate the need for a second payment window, streamlining customer flow from order straight through to the pick up window.
Power Cut
Sales are stored locally, so in the event of a power cut you’ll find you haven’t lost any data.
Order Point
The clear and easily identifiable allergen information on each product means that users don’t have to search elsewhere or ask a member of staff if the product is safe for them or their children.
Payment Methods
Let your customers choose if they would like to pay at the order point or at the counter. Our EFT solutions accept chip & pin, contactless and mobile payment methods.
Speed up service and provide consistent service with kiosks
Providing efficient solutions to the hospitality, retail, attractions and healthcare industries, including cashless environments, SelfService can help your business increase order numbers and basket values with a near-effortless system.
Customers can independently use the interactive touchscreen menu to place their order and pay in-store without the assistance of staff, streamlining your processes and speeding up service.
Consistent, reliable service, every time
The user-friendly experience and streamlined customer journey makes placing orders easier than ever for your customers, with payments being completed at the kiosk.
For those businesses utilising the full EPoS ecosystem, SelfService mirrors the TouchTakeaway, ByTable and ByRetail webshops, meaning all updates to products, prices and promotions are automated across every channel.
The Benefits
- SelfService can be used as an order point kiosk, at the table or for drive thrus.
- Reduce queues and over crowding.
- Advertise on the standby screen.
- Upsell with prompts.
- Payment is upfront reducing erroneous orders.
- SelfService is dependable. It doesn’t arrive late and provides a consistent service to every customer.
- Clear easily identifiable allergen info.
- Pairs with CollectionPoint digital displays.
